学生帮助图书馆
e-LIS has created a library of useful and thorough documents to assist students with Moodle as well as the other online applications used by OU faculty for online learning. If you have a specific question that isn’t addressed through the documents below, our Virtual Help Desk team is available to help.
e-LIS虚拟帮助台
星期一至星期四上午8点.m. - 8 p.m.
星期五晚上8点.m. - 5 p.m.
星期六上午10点.m. ——中午
(248) 805-1625
Submit an online help ticket 24 hours per day
其他帮助选项
或者帮助台 - For help with computer hardware, software and email issues.
University Technology Services (UTS) - For help with NetID, email access, GrizzID, 等.
Moodle基础知识:
- Moodle 4 Updates - Student Quick Reference
- Moodle登录
- Logging into Moodle and Resetting your Password
- Reply to Moodle Forums via Email
- Quickmail - Student Tutorial - Video
Moodle Assignments, Forums and Quizzes:
- Participating in Moodle Forums - Video
- Submitting Assignments in Moodle - Video
- Attempting Moodle Quizzes - Video
- Moodle Course Materials - Video
- H5P Interactive Activities in Moodle Video
- Moodle中的活动完成
- Adding Audio or Video to Discussion Forum Posts - Video
- Adding Audio or Video to Discussion Forum Posts
Grades, Badges, and Miscellaneous:
Technical requirements will be different from course to course, 但总的来说, your computing device (desktop PC, 移动PC, 平板电脑, 移动电话, 等.) *:
- Connect reliably to the internet
- Run the most current version of your preferred web browser (Chrome, Firefox, Safari, Edge)
- Run the most current versions of common web software (like Flash, Java, and the Adobe Acrobat PDF viewer)
- Scan for viruses using an updated virus program
- Update installed software automatically and regularly
- Desktop PCs and 移动PCs should have at least 6GB RAM and a 64 bit processor
Some courses may have additional requirements such as:
- Playing video and audio files, either over the internet or via a downloaded file
- Broadcasting audio and/or video via a microphone/webcam
- Viewing files created in programs like Microsoft Office (Word, Excel, PowerPoint, 等.)
We do not recommend using software or hardware for which support is no longer available (i.e., the software/hardware is past its “end of life”, as defined by the vendor).
*正确配置Windows, Mac, and Linux desktop/移动PC computers are able to run 365英国上市官网's online course software without any problems, 特殊情况除外, 下面所提到的. Please be aware that there may be some cases where you will need to use a desktop/移动PC computer to access all the functionality of 365英国上市官网's online course software.
具体的不兼容
- Specific courses may use technology that is incompatible with specific combinations of hardware and software. In those cases you should work with your instructor and e-LIS to identify a solution.